We Specialise in Door Customisations
  • WORKING HOURS
    Mon - Fri (By Appointment)
  • (02) 5114 9656
    Support@Ymscollections.Com
  • Address
    Canberra, ACT

Privacy Policy

How YMS Collections handles customer information, order details and website data.

Privacy Policy

Effective Date: 15th September 2024

YMS Collections (“we”, “us”, or “our”) respects your privacy. This Privacy Policy describes how we collect, use, and share information about you when you visit or make a purchase fromhttps://ymscollections.com.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, billing and shipping address, phone number, payment details.
  • Order Information: Products viewed, cart contents, and purchase history.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you
  • Improve and optimize our website
  • Screen orders for potential fraud
  • Send you promotional materials (if opted-in)

3. Sharing Your Information

We share your information with third-party service providers to help us operate our business. This includes:

  • Payment processors (e.g., Stripe, PayPal)
  • Shipping providers
  • Email marketing services

We do not sell your personal information.

4. Cookies

We use cookies and similar technologies to enhance your experience, analyze traffic, and personalize content. You can control cookie preferences through your browser settings.

5. Data Security

We implement reasonable security measures to protect your personal data. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access or correct your personal information
  • Request deletion of your data
  • Object to certain uses of your data

To exercise these rights, contact us at support@ymscollections.test.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions or concerns, contact us at:
📧 Email: support@ymscollections.test

Custom project enquiries

When you send a custom door or furniture project brief, we collect the contact, project, delivery and attribution details you provide so our team can review and respond to your enquiry. Optional photos and drawings are stored privately and are available only to authorised website administrators.

Closed enquiries are retained for up to 24 months unless a longer period is required for an active order, legal obligation or customer request. You may request a copy or deletion of your enquiry data by contacting Support@Ymscollections.Com.