Ordering a custom door, transom, or sidelight involves several steps to ensure that the final product meets your specifications and expectations. At YMS Collections, we strive to make the process straightforward and personalised. Here’s an overview of our typical ordering process:

1. Initial Consultation:
   • Contact Us: Reach out to us via phone, email, or visit our showroom to initiate the process.
   • Discuss Your Needs: During the initial consultation, our knowledgeable member will discuss your requirements, preferences, and vision for your custom door, transom, or sidelight. We’ll gather information such as dimensions, style preferences, materials, and any special features you desire.
2. Design and Customisation:
   • Design Consultation: Based on your input, we’ll provide recommendations and options for door styles, materials, finishes, glass inserts, hardware, and decorative elements.
   • Customisation Options: Explore the various customisation possibilities to create a unique design that complements your home or business aesthetics. We’ll work with you to finalise details such as colours, textures, and additional features like panel designs or carvings.
3. Proposal and Estimate:
   • Detailed Proposal: Once the design details are confirmed, we’ll prepare a detailed proposal that outlines the specifications, customisation options chosen, and pricing information.
   • Estimate: You’ll receive a comprehensive cost estimate for the project, including any additional services such as installation and delivery.
4. Approval and Confirmation:
   • Review Proposal: Take time to review the proposal and ask any questions you may have. We’re here to clarify and adjust details as needed to ensure everything meets your expectations.
   • Approval: Upon your approval of the proposal and acceptance of the estimate, we’ll proceed to finalise the order.
5. Production and Manufacturing:
   • Production Timeline: Our skilled craftsmen will begin the manufacturing process based on the approved design and specifications. The timeline will depend on the complexity of the project and our current workload.
   • Quality Assurance: Throughout production, we maintain rigorous quality control measures to ensure every component meets our standards of excellence.
6. Delivery and Installation:
   • Delivery Coordination: Once your custom door, transom, or sidelight is ready, we’ll coordinate delivery to your location at a convenient time.
   • Installation Services: If you’ve opted for our professional installation services, our team will expertly install your custom features, ensuring a seamless fit and proper functionality.
7. Final Inspection and Satisfaction:
   • Final Inspection: After installation (if applicable), we’ll conduct a final inspection to ensure everything meets our high standards and your satisfaction.
   • Customer Satisfaction: We value your feedback and want to ensure you’re delighted with your new custom door, transom, or sidelight. We’ll address any remaining questions or concerns to achieve complete satisfaction.
8. Maintenance and Care:
   • Guidance: Finally, we’ll provide guidance on how to care for and maintain your custom features to preserve their beauty and functionality over time.

Throughout the entire process, our goal at YMS Collections is to provide a personalised experience tailored to your needs, from initial consultation to final installation and beyond. Contact us today to begin creating your custom door, transom, or sidelight and transform your space with craftsmanship and elegance.